remote support
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software, email, account issues and patient guidance without a home visit.
published rates are being finalised. request an estimate for your specific needs.
discuss this servicebydIT / pricing & coverage
pricing & coverage
straightforward support, with the cost and visit arrangements discussed before work begins.
onsite support
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hands-on help in your home, subject to your location and availability.
published rates are being finalised. request an estimate for your specific needs.
discuss this servicehome setup packages
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new devices, wi-fi, printers, email and connected home technology.
published rates are being finalised. request an estimate for your specific needs.
discuss this servicewhere we can help
remote support can be discussed wherever you are in the uk, depending on the device, connection and issue. for onsite visits, send your town or postcode so we can confirm coverage. no fixed onsite service radius is published yet.
what your estimate should cover
labour, any minimum charge, travel, parts, software and any applicable tax should be clearly identified before you agree. extra work needs a revised agreement; a request alone does not commit you to a charge.