request support

what can we help with?

choose the support you need and tell us what’s happening. the form prepares a complete email for you to send directly to bydIT.

1. choose your support

not sure? select whichever seems closest and we’ll work it out.

remote supporthelp with software, accounts, microsoft 365 and issues we can investigate securely online.

onsite supporthands-on help with hardware, networks, installations and problems that need an in-person visit.

a short summary is enough — technical language isn’t required and no question is too basic.

type of help

how urgent is it?

what’s happening?

we’ll use these details only to respond to this support request.

name

household name (optional)

email address

phone number (optional)

i’m happy for bydIT to use these details to contact me about this request.

your email app will open with the request filled in. check it, then press send.

your request is ready — finish sending it in your email app.